Frequently asked questions
What clients ask most
Can't find your answer? Write to us with your product's SDS.
What is dangerous goods packing?
Packing in UN-certified materials (boxes, drums or IBCs) tested to withstand pressure, drops and stacking. It stops hazardous substances, from chemicals to batteries, leaking or reacting in transit.
Can I use my own boxes if they are sturdy?
Generally, no. For regulated dangerous goods the packaging must bear a UN specification mark. A sturdy box is not compliant unless it has been tested and certified for your material's packing group.
Who signs the Shipper's Declaration?
The declaration is the shipper's and must be signed by a person trained in dangerous goods. We prepare it on your behalf, and the service agreement states clearly who signs and who is responsible for what.
What happens if the paperwork is wrong?
The carrier rejects the shipment and the cargo is held; civil aviation or maritime authorities can impose heavy fines, and serious cases lead to legal action. That is why we double-check every declaration.
How do I know if my product is dangerous goods?
The most reliable source is the product's Safety Data Sheet. Section 14 contains the transport information. Send us the SDS and we will classify it and confirm in writing.
Do you handle lithium battery shipments?
Yes. We prepare Section IA, IB and II shipments for lithium ion and lithium metal batteries. Lithium ion batteries shipped on their own (UN 3480) are forbidden on passenger aircraft and travel cargo-aircraft-only at a state of charge of no more than 30%. Damaged or defective batteries are forbidden by air; they can be prepared in special packaging for road and sea.
Does a dry ice shipment need a declaration?
Dry ice (UN 1845, Class 9) needs no declaration when no other dangerous goods are present; details go on the air waybill. The package still needs a Class 9 label, the net weight of dry ice in kg, and must let the gas escape.
What are limited and excepted quantities?
Small quantities of some goods can travel under lighter rules. Limited quantities (Y instructions) need no UN-certified packaging, but packages may not exceed 30 kg gross and need a declaration. Excepted quantities are very small per inner receptacle, carry the EQ mark and need no declaration.
How quickly can you turn a shipment around?
With a complete SDS and product details, a standard shipment is usually packed and documented the same day. If special approval, carrier pre-approval or packaging supply is needed, we state the lead time in the quote.
How often must our staff retrain?
Dangerous goods training must be repeated every 24 months and records kept. The resources on this site are for information and do not replace required training.
Answers are general information. The rules in force and carrier and state variations are binding for each shipment.
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